Category

Customer Service

Entreholic Addictive Tools – Olark

Guess what…?

Having live agents on your website can be done for cheaper than you think.

We know because we discovered this hidden (and super affordable) customer engagement gem!

Say “hello” to…

Addictive Tool Name: Olark

Product Boosting Category: Customer Engagement

Website: https://www.olark.com/

What’s the deal?

Olark gives you instant access to engage your web visitors and get them the information they need. With their live chat feature, customers can ask questions and interact with agents in real-time. Even use pre-programmed surveys and automated messages to make your website experience a memorable one. Plus, with their in-depth analytics dashboard you can gain invaluable insight into how your web visitors use your site.

How much does it cost?

Plans start as low as $12 a month per agent.

When you get Olark up and running, let us know on Facebook and Twitter and we’ll head over to your site to check them out!

Help Us Spread the Word! If you enjoy this series help us share it around!! We’ve made it easy just click the following text links to share this tool on: Facebook, Twitter, LinkedIn or Pinterest! Or just forward it along by email to a friend or colleague!

Not a regular Entreholic Addictive Tools Subscriber? Once a week. One really cool addictive marketing or productivity tool. Click here to sign up.

Here at Entreholic, we can handle part or all of your needs with our Marketing Strategy & Execution Specialists! Social media management, content writing, digital public relations, marketing automation and nurture emails, data scraping for lead generation, and brainstorming strategy sessions are just part of what we do! To learn more, check us out!

Follow us on Facebook and Twitter as well for more tools and insights.

Entreholic Addictive Tools – Help Scout

Customer service can be hard to fit in when you’re always on the go. But, automating it can lose that personal feel your customers deserve. We went digging for a true customer service gem, a tool that would make it easier for you and one that you can rely on.

And, guess what?

We found one of the best customer service tools for businesses of all sizes.

Now, exceptional customer service is possible with…

Addictive Tool Name: Help Scout

Product Boosting Category: Customer Service

Website: https://www.helpscout.net/

What’s the deal?

With Help Scout, you can personalize your online customer service inquiries without adding more work to your busy schedule by using pre-programmed commands to quickly assign repeatable tasks based on if/then logic. You can also create multiple mailboxes for each shared email address so you can work seamlessly across departments, or manage several products/brands from a single account. Plus, by setting a condition (what you’re looking for) and an action (what you want to happen), you can spend less time redirecting emails, and more time engaging with customers.

How much does it cost?

Try Help Scout on for size with a free 15-day trial. Paid accounts start as low as $8 per user per month.

What other tools are you looking for? We’d love to hear where you need the most support so we can send you the best tools for your business needs! Let us know your tool requests on Facebook or Twitter.

Help Us Spread the Word! If you enjoy this series help us share it around!! We’ve made it easy just click the following text links to share this tool on: Facebook, Twitter, LinkedIn or Pinterest! Or just forward it along by email to a friend or colleague!

Not a regular Entreholic Addictive Tools Subscriber? Once a week. One really cool addictive marketing or productivity tool. Click here to sign up.

Here at Entreholic, we can handle part or all of your needs with our Marketing Strategy & Execution Specialists! Social media management, content writing, digital public relations, marketing automation and nurture emails, data scraping for lead generation, and brainstorming strategy sessions are just part of what we do! To learn more, check us out!

Follow us on Facebook and Twitter as well for more tools and insights.